Terms of service
Terms & Conditions
Ram Ram Sa. Welcome to Sidhi Marwadi. This website is operated by Sidhi Marwadi Private Limited. By visiting our website, browsing products, placing an order, making a payment or contacting us for business enquiry, you agree to the terms and conditions mentioned on this page.
Please read these terms carefully before using our website or purchasing from Sidhi Marwadi.
Contact Support | Shipping Policy | Return & Refund Policy
About Sidhi Marwadi
Sidhi Marwadi is a traditional Indian food brand rooted in Rajasthan and Marwari rasoi. Our products may include cold-pressed oils, spices and masala powders, whole spices and seeds, traditional achar, Rajasthani dry vegetables, combos and related Indian kitchen essentials.
Our brand focus is traditional food wisdom, clear product information, careful packing and customer support.
Website Use
You may use this website for personal shopping, product information, order placement, customer support, bulk enquiry, wholesale enquiry, franchise/distribution enquiry or brand-related communication.
You agree not to misuse the website, interfere with its operation, copy content without permission, place fraudulent orders, submit false information or use the website for unlawful purposes.
Product Information
Sidhi Marwadi tries to display product details, ingredients, pack size, images, pricing, availability, usage guidance and storage information as accurately as possible.
However, product information may change from time to time because of packaging updates, batch differences, seasonal raw material variation, label updates, supplier changes or operational requirements.
Customers should always check the product label, ingredient information, shelf life, storage instructions and usage guidance before use.
Product Images and Natural Variation
Product images on the website are for visual understanding and representation. Actual product colour, texture, size, aroma, oil clarity, spice intensity, packaging shade or label design may vary slightly from images shown on the website.
Food products made from natural ingredients may show batch-to-batch variation. Such natural variation is not automatically considered a defect.
Food Product Disclaimer
Sidhi Marwadi products are food products and kitchen ingredients. They are not intended to diagnose, treat, cure or prevent any disease or medical condition.
Any information on the website, product pages, blogs, guides, packaging or social content is provided for general food, cooking, storage and product guidance only.
Customers with allergies, dietary restrictions, medical conditions, pregnancy-related dietary concerns or special food needs should check ingredients carefully and consult a qualified professional before use.
Allergen and Ingredient Responsibility
Customers are responsible for checking product ingredients, labels and suitability before ordering or consuming a product.
Some products may contain or be processed/packed in environments where spices, seeds, oils, nuts, pickles, dry vegetables or other food ingredients are handled.
If you have a known allergy or sensitivity, please contact support before ordering and read the label carefully before use.
Pricing
All prices shown on the website are in Indian Rupees unless otherwise mentioned.
Product prices, offers, discounts, shipping charges, COD charges, taxes and packaging charges may change without prior notice.
The final payable amount shown at checkout will be considered the amount payable by the customer for that order.
Offers, Discounts and Coupons
Offers, discounts, coupon codes, free shipping rules and promotional benefits may be available for a limited time and may be changed, paused or withdrawn at Sidhi Marwadi’s discretion.
Discounts and coupons may have specific terms such as minimum order value, product eligibility, expiry date, one-time use, prepaid order condition or other restrictions.
Offers cannot be clubbed unless clearly allowed.
Order Placement and Acceptance
Placing an order on the website does not automatically guarantee order acceptance.
Sidhi Marwadi reserves the right to accept, hold, cancel or refuse any order due to reasons including but not limited to:
- Product out of stock
- Incorrect pricing or listing error
- Payment failure or payment mismatch
- Incomplete or incorrect address
- Courier non-serviceability
- Suspected fraudulent order
- Operational limitations
- Bulk quantity or unusual order pattern
Order Verification
Sidhi Marwadi may verify orders through phone, SMS, WhatsApp, email or other available communication methods.
COD orders may require additional confirmation before dispatch. If customer confirmation is not received, the order may be placed on hold or cancelled.
Payment
Online payments are processed through secure third-party payment gateways and payment partners. Sidhi Marwadi does not store sensitive card or banking details on its website.
Payment success, failure, refund and settlement timelines may depend on the payment gateway, bank, UPI provider, wallet or payment partner.
If amount is debited but order is not confirmed, customer should contact support with payment screenshot, transaction ID, registered mobile number and order details, if available.
Cash on Delivery
Cash on Delivery may be available for selected locations and selected orders, depending on courier serviceability and operational rules.
COD availability is not guaranteed for every PIN code or every order.
Repeated refusal, non-acceptance, failed delivery or cancellation of COD orders may affect future COD eligibility.
Shipping and Delivery
Orders are shipped within India through courier/logistics partners. Delivery timelines are estimates and may vary due to location, courier availability, weather, local restrictions, product availability, address accuracy, public holidays, festivals or operational reasons.
Shipping charges, delivery timelines, COD availability and free shipping eligibility are governed by our Shipping Policy.
Returns, Refunds and Replacement
Food products are not eligible for general return after delivery due to hygiene, storage and safety reasons.
Return, refund, replacement or store credit may be considered only in verified cases such as wrong product, damaged product, leaking product, missing item, expired product or other eligible issue as per our Return & Refund Policy.
Customer must provide required proof such as order number, product photos, parcel photos and unboxing video, if available.
Customer Responsibility
Customer is responsible for providing correct name, mobile number, email, complete address, PIN code and payment details while placing an order.
Customer should check product details, ingredients, pack size, quantity, price, shipping charges and order summary before completing checkout.
Customer should store food products as per label instructions after delivery.
Bulk Orders, Wholesale, Franchise and Distribution Enquiry
Sidhi Marwadi may receive bulk order, wholesale, restaurant supply, corporate gifting, franchise, distribution, dealership or business partnership enquiries through the website or support channels.
Submitting an enquiry does not guarantee approval, appointment, territory allocation, business rights, stock availability, profit, margin or income.
Any franchise, distribution or business partnership will be subject to eligibility, location, agreement, payment terms, investment, stock planning, legal documentation and current company policy.
Sidhi Marwadi does not provide any fixed income, guaranteed profit or assured sales promise.
Website Content, Blogs and Guides
Sidhi Marwadi may publish product guides, cooking tips, storage guidance, blogs, recipes, rasoi guides, FAQs and educational content.
This content is for general information and cooking/product guidance only. It should not be treated as medical, legal, financial or professional advice.
Customers should use their own judgment and check product labels before purchase and use.
Intellectual Property
All brand names, logos, images, product photos, packaging designs, website content, videos, text, graphics, blogs, page content, product content and other materials belong to Sidhi Marwadi or respective owners.
No content from the website may be copied, reused, modified, distributed, sold or published without written permission from Sidhi Marwadi.
Unauthorized use of Sidhi Marwadi name, logo, founder image, product images or brand identity may lead to legal action.
User Submissions and Communication
When customers share messages, reviews, photos, videos, feedback, testimonials, enquiries or other communication with Sidhi Marwadi, they confirm that the information shared is accurate and lawful.
Sidhi Marwadi may use customer feedback, reviews or testimonials for support improvement, service quality, marketing or website trust-building, subject to applicable laws and privacy practices.
Customers should not share false, abusive, unlawful, misleading or inappropriate content.
Privacy
Customer information is collected and handled as per our Privacy Policy. This may include information required for order processing, payment, shipping, customer support, account management, marketing consent and legal compliance.
Third-Party Services
Sidhi Marwadi website may use third-party services such as payment gateways, shipping partners, analytics tools, marketing tools, app integrations, customer support tools or platform services.
These third-party services may have their own terms and privacy practices. Sidhi Marwadi is not responsible for service interruptions, delays or errors caused by third-party providers beyond our control.
Limitation of Liability
Sidhi Marwadi will not be liable for indirect, incidental, special or consequential losses, including but not limited to courier delays, customer-provided wrong information, misuse of product, improper storage, third-party service issues, website downtime or external circumstances beyond our reasonable control.
Sidhi Marwadi’s responsibility, if any, will be limited to the value of the product/order in question, as per applicable law and verified policy eligibility.
Force Majeure
Sidhi Marwadi will not be responsible for delay or failure in performance caused by events beyond reasonable control, including natural disasters, weather conditions, strikes, government restrictions, courier disruptions, public health emergencies, internet/payment gateway downtime, transport issues or other unforeseen circumstances.
Policy Updates and Changes
Sidhi Marwadi may update, modify or replace these Terms & Conditions from time to time.
The latest version published on the website will apply to all website use and orders placed after the policy update.
Customers are encouraged to review this page periodically.
Governing Law and Jurisdiction
These terms are governed by the laws of India. Any dispute, claim or legal matter related to Sidhi Marwadi, website use, orders, products or services shall be subject to the appropriate jurisdiction of courts at Jodhpur, Rajasthan, unless otherwise required by applicable law.
Contact Information
For questions about these Terms & Conditions, orders, products or support, customers can contact Sidhi Marwadi at:
Sidhi Marwadi Private Limited
Head Office: Near Veer Tejaji Bridge, Saran Nagar, Main Banar Road, Jodhpur, Rajasthan – 342015
Manufacturing Unit: Khasra No. 1246/39, State Highway 63, Village Kudi / Dhoru, Tehsil Bhopalgarh, Jodhpur, Rajasthan – 342606
Customer Support: +91 97999 56430
Bulk / Business Enquiry: +91 97999 56440
Email: contact@sidhimarwadi.com
Website: www.sidhimarwadi.com
Frequently Asked Questions
Sidhi Marwadi Terms & Conditions kis par apply hote hain?
Yeh terms website use, product browsing, order placement, payment, shipping, return/refund, customer support, bulk enquiry and business enquiry par apply hote hain.
Order place karne se order confirm ho jata hai kya?
Order place karna automatic acceptance guarantee nahi karta. Sidhi Marwadi stock, payment, address, courier serviceability ya operational issue ke basis par order hold, cancel ya refuse kar sakta hai.
Product image aur actual product me difference ho sakta hai kya?
Haan, food products me natural raw material, batch, lighting, packaging update ya display difference ke karan actual product image se thoda vary kar sakta hai.
Kya website par di gayi food information medical advice hai?
Nahi. Website, blogs, product pages aur guides par di gayi information general cooking, product and storage guidance ke liye hai. Yeh medical advice nahi hai.
Franchise ya distribution enquiry karne se approval mil jata hai kya?
Nahi. Enquiry submit karna approval guarantee nahi karta. Approval eligibility, location, agreement, investment, documentation and company policy ke basis par hota hai.
Kya Sidhi Marwadi franchise me profit guarantee deta hai?
Nahi. Sidhi Marwadi kisi fixed income, assured sales ya guaranteed profit ka promise nahi karta.
Sidhi Marwadi content, images ya logo use kar sakte hain kya?
Nahi. Sidhi Marwadi name, logo, images, product photos, founder image and website content written permission ke bina use nahi kiya ja sakta.
Legal dispute ka jurisdiction kya hai?
Applicable law ke subject to, disputes Jodhpur, Rajasthan courts ke jurisdiction me aa sakte hain.
Need help?
Agar aapko order, payment, shipping, return/refund, product ya business enquiry se related help chahiye, to support team se contact karein.