Product Issue Photo Proof Guide

Ram Ram Sa. Agar aapke Sidhi Marwadi order me damaged, leaking, wrong, missing, expired, tampered ya abnormal product issue hai, to support team ko clear photo/video proof bhejna bahut important hota hai.

Clear proof se support team order, parcel, product condition, label, batch number and issue type ko fast verify kar paati hai. Is guide me aapko exact photo/video checklist milegi.

Return, Refund & Replacement Help | Quality & Packaging | Help Center

Quick answer: product issue me kaunsi photo bhejni chahiye?

Product issue ke case me support team ko order number ke saath parcel, product, label and issue ki clear photos bhejein. Unboxing video available ho to wo bhi helpful hota hai.

Basic proof checklist

• Order number
• Registered mobile number
• Outer parcel photo
• Shipping label / AWB photo, if visible
• Product front photo
• Product issue photo
• Product label photo
• Batch number photo
• Best-before / manufacturing / packing date photo
• Unboxing video, if available
• Short issue description

Send Product Issue Proof on WhatsApp

Photo proof kyon zaroori hai?

Food products me refund, replacement or support claim verify karne ke liye product condition ka proof important hota hai. Clear photos claim review ko fast and accurate bana sakti hain.

Photo proof se kya verify hota hai?

• Order me kaunsa product issue me hai
• Parcel damaged tha ya nahi
• Product leaking/damaged/wrong/missing hai ya nahi
• Label, batch and best-before details
• Issue delivery time par tha ya baad me report hua
• Support policy eligibility check
• Courier/packing/product level issue ka basic review

Important: Photo/video proof dene se refund or replacement automatically guaranteed nahi hota. Final decision policy, proof and support review ke basis par hota hai.

Photo kaise click karein?

Photo clear, bright and readable honi chahiye. Blurry, dark, cropped or incomplete photo se support verification delay ho sakti hai.

Good photo rules

• Natural light ya bright light me photo click karein.
• Camera lens clean rakhein.
• Product aur issue clearly visible ho.
• Label text readable ho.
• Photo ko bahut zyada zoom/crop na karein.
• Multiple angles se photo bhejein.
• Order related private payment/banking details hide rakhein.

Unboxing video kaise record karein?

Unboxing video product issue cases me helpful proof ho sakta hai, especially damaged parcel, missing product, leakage, wrong product or tampered parcel ke case me.

Unboxing video recording steps

• Parcel open karne se pehle video start karein.
• Outer parcel condition clearly dikhayein.
• Shipping label/AWB visible ho to dikhayein.
• Parcel ko continuous video me open karein.
• Andar ke packing material ko dikhayein.
• All products ek-ek karke dikhayein.
• Issue clearly dikhayein.
• Video beech me cut/pause na karein, if possible.
• Video me order number bolna optional hai, lekin useful ho sakta hai.

Tip: High-value, bulk, oil, achar or glass/jar type order me unboxing video record karna extra useful hota hai.

Damaged product claim ke liye proof

Agar product broken, crushed, torn, dented, cracked, wet, spilled or unusable condition me receive hua hai, to product use na karein and proof bhejein.

Damaged product proof checklist

• Outer parcel full photo
• Parcel damage close-up photo
• Inner packing photo
• Damaged product front photo
• Damaged area close-up photo
• Product label photo
• Batch and best-before photo
• All received items group photo, if multiple items order kiye the
• Unboxing video, if available

Read Quality & Packaging Guide

Leaking oil proof kaise bhejein?

Agar oil bottle/can/pouch me leakage dikhe, to product clean karke use karne se pehle support team ko clear proof bhejein.

Leaking oil proof checklist

• Outer parcel photo
• Oil stain/leakage photo
• Bottle/can full photo
• Cap/seal area close-up photo
• Leakage point close-up photo
• Remaining quantity visible ho to photo
• Product label photo
• Batch and best-before photo
• Unboxing video, if available

Important: Leakage claim me cap/seal area ki photo bahut important hoti hai.

Leaking achar proof kaise bhejein?

Achar jar/pouch me leakage, oil spillage, broken jar, loose cap or tampered seal issue ho to support ko proof bhejein.

Leaking achar proof checklist

• Outer parcel photo
• Oil/masala leakage photo
• Achar jar/pouch full photo
• Cap/lid/seal close-up photo
• Broken/cracked jar photo, if applicable
• Inner packing photo
• Product label photo
• Batch and best-before photo
• Unboxing video, if available

Agar contamination doubt ho, to product use na karein jab tak support team review na kar le.

Wrong product received proof

Agar aapne ek product order kiya tha lekin doosra product receive hua, to ordered product and received product ka difference clearly show karna zaroori hai.

Wrong product proof checklist

• Order screenshot / invoice screenshot
• Received wrong product photo
• Wrong product label photo
• All received products group photo
• Outer parcel photo
• Short note: “Ordered ___, received ___”

Wrong product claim me order details and received product label photo sabse important hain.

Missing product claim ke liye proof

Agar order me koi product missing hai, to all received products ki group photo and order/invoice screenshot support team ko bhejein.

Missing product proof checklist

• Order screenshot / invoice screenshot
• Outer parcel photo
• Inner packing material photo
• All received products ki group photo
• Missing product name and quantity
• Parcel weight label photo, if available
• Unboxing video, if available

Example note: “Order me 5 items the, receive 4 hue. Missing product: Haldi Powder 200g.”

Expired product ya best-before concern proof

Agar product par best-before expired lag raha hai, label unreadable hai, date clear nahi hai ya shelf-life concern hai, to label photo clear bhejein.

Expiry / best-before proof checklist

• Product front photo
• Full label photo
• Best-before / manufacturing / packing date close-up
• Batch number close-up
• Order number
• Product receive date
• Issue description

Read Food Safety & Label Reading Guide

Tampered or opened parcel proof

Agar parcel opened, resealed, torn, wet, compressed, damaged or tampered condition me receive hua hai, to delivery time par proof collect karna useful hota hai.

Tampered parcel proof checklist

• Parcel front photo
• Damaged/torn/opened area close-up
• Tape/seal condition photo
• Shipping label photo
• Inner packing photo
• All products group photo
• Unboxing video, if available
• Missing/damaged product details, if any

Agar parcel visibly tampered lag raha hai, to courier delivery ke time hi photos/videos lena best practice hai.

Abnormal smell, moisture or contamination concern

Agar product me abnormal smell, fungus-like appearance, unusual moisture, contamination doubt or unsafe condition lagti hai, to product use na karein and support ko details bhejein.

Abnormal product concern proof checklist

• Product front photo
• Concern area close-up photo
• Product label photo
• Batch and best-before photo
• Product open karne ki date
• Storage condition
• Issue kab notice hua
• Short issue description

Safety note: Doubtful food product consume na karein. Allergy, discomfort or health concern ho to qualified medical professional se advice lein.

Product category-wise proof tips

Cold-pressed oils

• Cap/seal area photo zaroor bhejein.
• Leakage point close-up bhejein.
• Label, batch and best-before readable rakhein.
• Oil quantity loss visible ho to photo bhejein.

Masale

• Pack seal condition photo bhejein.
• Product label and batch photo bhejein.
• Moisture, clumping or pack damage issue ho to close-up bhejein.

Achar

• Jar/pouch full photo bhejein.
• Cap/lid/seal area close-up bhejein.
• Oil leakage or broken jar photo bhejein.

Rajasthani dry vegetables

• Pack condition, product appearance and label photo bhejein.
• Moisture or abnormal issue ho to clear close-up photo bhejein.
• Cooking/preparation issue ko product defect se confuse na karein.

Whole spices & seeds

• Pack seal, product appearance and label photo bhejein.
• Moisture, insects or abnormal appearance concern ho to close-up bhejein.

Photos bhejte waqt ye mistakes avoid karein

Incomplete or unclear proof support review delay kar sakta hai.

Avoid these mistakes

• Blurry photo bhejna
• Label photo crop kar dena
• Batch/best-before unreadable hona
• Sirf product close-up bhejna, parcel photo na bhejna
• Wrong product claim me order screenshot na bhejna
• Missing product claim me all received items photo na bhejna
• Issue report bahut late karna
• Product use karne ke baad first proof lena
• Payment/banking private details visible rakhna

Support message format

WhatsApp ya email par product issue proof bhejte waqt ye format copy-paste kar sakte hain:

Product Issue Proof Format:

• Order Number:
• Registered Mobile:
• Product Name:
• Issue Type: Damaged / Leaking / Wrong / Missing / Expired / Tampered / Other
• Issue Details:
• Product Received Date:
• Photos Attached: Yes/No
• Unboxing Video Available: Yes/No

Send Product Issue Support Request

Incomplete proof se claim delay kyon hota hai?

Support team ko claim verify karne ke liye order, product, parcel and issue details match karni hoti hain. Agar proof incomplete hai, to team additional details maang sakti hai.

Delay ke common reasons

• Order number missing
• Product name clear nahi
• Photo blurry hai
• Label/batch unreadable hai
• Parcel photo missing hai
• Missing product claim me all items group photo missing hai
• Issue report late hai
• Product already use ho chuka hai
• Claim details order record se match nahi ho rahe

Refund or replacement approval kaise hota hai?

Photo/video proof receive hone ke baad support team claim ko order record, product condition, policy eligibility and available proof ke basis par review kar sakti hai.

Possible outcomes

• Additional proof request
• Replacement approval, if eligible
• Refund approval, if eligible
• Partial resolution, if applicable
• Claim rejection, if proof/policy eligibility match nahi hoti
• Support clarification

Important: Photo/video proof bhejne se refund or replacement guaranteed nahi hota. Final decision support review and policy ke basis par hota hai.

Read Return, Refund & Replacement Help

Privacy and safety while sharing proof

Photos/videos share karte waqt private information safe rakhein.

Private details hide rakhein:

• Payment app balance
• UPI PIN / OTP / passwords
• Bank account details
• Card full number / CVV
• Other personal documents
• Family members or children ke faces, agar unnecessary ho

Support team ko OTP, UPI PIN, CVV, password ya screen-sharing access kabhi share na karein.

Official support details

Damaged, leaking, wrong, missing, expired, tampered or abnormal product issue ke liye official Sidhi Marwadi support details:

Customer Support: +91 97999 56430
Email: contact@sidhimarwadi.com
Support Hours: Monday to Saturday, 9:00 AM to 6:30 PM IST

Contact Sidhi Marwadi Support

Related help pages

• Return, Refund & Replacement Help — Refund/replacement claim guidance.
• Quality & Packaging — Packaging, leakage and product handling guide.
• Shipping, Delivery & Tracking Guide — Damaged parcel, delivery and RTO help.
• Food Safety & Label Reading Guide — Label, batch and best-before guide.
• Payment, COD & Failed Transaction Help — Payment issue proof guidance.
• Help Center — All customer support topics.
• Contact Us — Official support contact details.

Shop with support clarity

• Bestsellers — Current popular product discovery.
• Cold-Pressed Oils — Cooking oil category.
• Spices & Masala Powders — Daily cooking masale.
• Achar & Pickles — Traditional meal companion products.
• Rajasthani Dry Vegetables — Dry ingredients for traditional recipes.
• Whole Spices & Seeds — Tadka and pantry basics.

Frequently Asked Questions

Damaged product claim ke liye kaunsi photo bhejni chahiye?

Outer parcel photo, damaged product photo, damage close-up, label photo, batch/best-before photo and unboxing video, if available, support team ko bhejein.

Leaking oil ya achar ke liye proof kaise bhejein?

Leakage product photo, cap/seal area close-up, parcel photo, leakage stain photo, label photo and batch/best-before photo bhejein.

Wrong product received ho to kya photo bhejein?

Order screenshot, received wrong product photo, wrong product label photo and all received products ki group photo bhejein.

Missing product claim ke liye kaunsi photo chahiye?

Order/invoice screenshot, outer parcel photo, inner packing photo and all received products ki group photo bhejein.

Expired product concern me label photo kaise bhejein?

Product front photo, full label photo, batch number close-up and best-before/manufacturing/packing date clear close-up bhejein.

Unboxing video kaise record karein?

Parcel open karne se pehle video start karein, outer parcel, label, packing and all products continuous video me dikhayein. Video cut/pause avoid karein, if possible.

Support ko product issue message ka format kya bhejein?

Order number, registered mobile, product name, issue type, issue details, received date, photos attached and unboxing video availability mention karein.

Incomplete proof se claim delay kyon hota hai?

Incomplete proof se order, product, label, batch, parcel condition and issue type verify karna difficult hota hai, isliye support team additional details maang sakti hai.

Send clear proof for faster support

Product issue me clear photos, label details and order number bhejne se support team ko claim review me help milti hai. Product use karne se pehle proof capture karna best practice hai.

WhatsApp Product Issue Proof | Refund & Replacement Help | Help Center