Grievance Redressal
Sidhi Marwadi Private Limited me aapki har shikayat ka samadhan hamari zimmedari hai. Consumer Protection (E-Commerce) Rules, 2020 ke tehat humne ek Grievance Officer niyukt kiya hai. Aapki shikayat 48 ghante ke andar acknowledge ki jayegi aur 30 din ke andar suljhaayi jayegi.
Grievance Officer
| Name | Virendra Kumar |
| Designation | Director, Sidhi Marwadi Private Limited |
| virendra@sidhimarwadi.com | |
| Phone | +91 96022 47007 |
| Timing | Monday – Saturday, 10:00 AM – 6:00 PM IST |
Hamara Vaada
- Aapki shikayat 48 ghante ke andar acknowledge ki jayegi — Reference Number ke saath
- Aapki shikayat 30 din ke andar suljhaayi jayegi
Shikayat Kaise Karein
Step 1 — Sampark Karein
Email: virendra@sidhimarwadi.com
Phone / WhatsApp: +91 96022 47007
Step 2 — Ye Jaankari Dein
- Order Number
- Aapka registered mobile number
- Shikayat ka poora vivaran
- Photo ya video (agar product se sambandhit ho)
Step 3 — Acknowledgement
Hum 48 ghante ke andar aapko Reference Number ke saath acknowledgement bhejenge.
Step 4 — Samadhan
Aapki shikayat 30 din ke andar suljha di jayegi.
Product Damage ya Leakage?
Agar product damaged, leaked ya kharab mila hai, to pehle hamari Return, Refund & Replacement Policy dekhein — wahan 48-ghante ka fast-track process diya gaya hai.
National Consumer Helpline
Agar aap hamare samadhan se santusht nahi hain, aap Bharat Sarkar ki National Consumer Helpline se sampark kar sakte hain:
- Toll Free: 1915
- Website: consumerhelpline.gov.in
Aksar Poochhe Jaane Wale Sawal
Grievance Officer kaun hain?
Virendra Kumar, Director, Sidhi Marwadi Private Limited. Email: virendra@sidhimarwadi.com, Phone: +91 96022 47007.
Shikayat ka jawab kitne din me milega?
Acknowledgement 48 ghante me, aur poora samadhan 30 din ke andar — Consumer Protection (E-Commerce) Rules, 2020 ke anusaar.
Order ya delivery ka sawal hai, shikayat nahi — kahan sampark karein?
Customer Care: +91 97999 56430 ya contact@sidhimarwadi.com. Grievance Officer sirf anसुलjhi shikayaton ke liye hain.
SIDHI MARWADI PRIVATE LIMITED
CIN: U10795RJ2025PTC102887 | GSTIN: 08ABQCS2572P1ZE
FSSAI Central Licence: 12224999000329
Registered Office: C/o Sidhi Marwadi, Khasra No. 1242/655, Kudi Dhoru, Kudi, Pipar Road, Jodhpur, Rajasthan – 342606
Customer Care: +91 97999 56430 | Email: contact@sidhimarwadi.com